User Charging for Government Services : Best Practice Guidelines and Case Studies No. 22 (Ukrainian Version)

The Public Management Occasional Papers are specialised reports prepared for the work of the OECD's Public Management Committee. Member countries are increasingly financing government services through user charging. The objective of user charging is not only to achieve cost recovery from users, but also to make government services more effective and efficient. This report presents the OECD Best Practice Guidelines for User Charging for Government Services and accompanying case studies.