User compensation as a data breach recovery action : an investigation of the Sony PlayStation Network breach
Sigi Goode, Hartmut Hoehle, Viswanath Venkatesh, Susan A. Brown
| Year of publication: |
September 2017
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|---|---|
| Authors: | Goode, Sigi ; Hoehle, Hartmut ; Venkatesh, Viswanath ; Brown, Susan A. |
| Published in: |
Management information systems : mis quarterly. - Minneapolis, MN : Carlson School of Management, University of Minnesota, ISSN 0276-7783, ZDB-ID 405089-7. - Vol. 41.2017, 3, p. 703-727
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| Subject: | Data breach | security | service recovery | compensation | Sony | Datensicherheit | Data security | IT-Kriminalität | IT crime | Dienstleistungsqualität | Service quality | Beschwerdemanagement | Complaint management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011740851