Using case ROI to determine customer and segment value in the business-to-business environment
Year of publication: |
2012
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Authors: | Holden, Reed K. |
Published in: |
Visionary pricing : reflections and advances in honor of Dan Nimer. - Bingley : Emerald, ISBN 978-1-78052-996-7. - 2012, p. 153-171
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Subject: | Lieferantenmanagement | Supplier relationship management | B-to-B-Marketing | Business-to-business marketing | Return on Investment | Return on investment | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing |
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