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Using Customer Service to Build Clients’ Trust*

Year of publication:
2020
Authors: Fong, Yuk‐Fai ; Hu, Xiaoxiao ; Liu, Ting ; Meng, Xiaoxuan
Published in:
The Journal of Industrial Economics. - Wiley, ISSN 1467-6451, ZDB-ID 1478279-0. - Vol. 68.2020, 1 (29.04.), p. 136-155
Publisher: Wiley
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Type of publication: Article
Language: English
Other identifiers:
10.1111/joie.12219 [DOI]
Source:
Other ZBW resources
Persistent link: https://www.econbiz.de/10012282953
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