Using design thinking to improve patient experiences in Japanese hospitals: a case study
Year of publication: |
2009
|
---|---|
Authors: | Uehira, Taisuke ; Kay, Carl |
Other Persons: | Kumar, Vijay (ed.) |
Published in: |
Journal of Business Strategy. - Emerald Group Publishing Limited, ISSN 2052-1197, ZDB-ID 2068174-4. - Vol. 30.2009, 2/3, p. 6-12
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | User studies | Health services | Japan | Furniture | Hospitals |
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