Using sentiment analysis to review patient satisfaction data located on the internet
Anthony M. Hopper and Maria Uriyo
Year of publication: |
2015
|
---|---|
Authors: | Hopper, Anthony M. ; Uriyo, Maria |
Published in: |
Journal of health organization and management. - Bingley : Emerald Group Publishing Limited, ISSN 1477-7266, ZDB-ID 2108289-3. - Vol. 29.2015, 2, p. 221-233
|
Subject: | Internet | Patient satisfaction | Physicians | Sentiment analysis | Time-to-next-complaint | Kundenzufriedenheit | Customer satisfaction | Ärzte | Gesundheitsversorgung | Health care | Patienten | Patients |
Saved in:
Saved in favorites
Similar items by subject
-
Brunt, Christopher, S., (2014)
-
Astuti, Herni J., (2014)
-
Bosko, Tawnya, (2016)
- More ...
Similar items by person
-
Using sentiment analysis to review patient satisfaction data located on the internet
Hopper, Anthony M., (2015)
- More ...