Using the Servqual Model to evaluate the impact of public service reforms in the provision of primary health care in Botswana
Year of publication: |
2010
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Authors: | Pansiri, Jaloni ; Mmereki, Rebana N. |
Published in: |
Journal of African business. - Binghamton, NY : International Business Press, ISSN 1522-8916, ZDB-ID 2267966-2. - Vol. 11.2010, 2, p. 219-234
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Subject: | Botsuana | Botswana | Öffentliche Dienstleistung | Public services | Gesundheitswesen | Health care system | Gesundheitspolitik | Health policy |
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