Utilisation of business process models in managerial practice : an empirical study in Slovak companies certified to the ISO 9001 standard
Year of publication: |
2014
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Authors: | Závadský, Ján ; Závadská, Zuzana |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 25.2014, 4, p. 319-337
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Subject: | business process model | utilisation | managerial practice | correlation | Prozessmanagement | Business process management | Standardisierung | Standardization | Qualitätsmanagement | Quality management | Organisatorischer Wandel | Organizational change | Management-Informationssystem | Management information system |
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