Validating trust and commitment as mediators between economic and non-economic satisfaction in Puerto Rican buyer-supplier relationships
Year of publication: |
2019
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Authors: | Sosa Varela, Juan Carlos ; Svensson, Göran ; Mpinganjira, Mercy |
Published in: |
International journal of procurement management. - Genève : Inderscience Enterprises Ltd., ISSN 1753-8432, ZDB-ID 2422777-8. - Vol. 12.2019, 4, p. 391-409
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Subject: | economic | non-economic | satisfaction | trust | commitment | business relationships | SME | Puerto Rico | KMU | Vertrauen | Confidence | Lieferantenmanagement | Supplier relationship management | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing |
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