Validation of the B2E Portal User Satisfaction (B2EPUS) Scale: Empirical Evidence from South Africa

This article discusses the validation of the Business-to-Employee (B2E) Portal User Satisfaction (B2EPUS) scale in the South African context. The results indicate that the scale remains reliable and valid outside its country of origin and is applicable to other industries, particularly mining, petrochemical, consulting, and retailing. Industry practitioners can confidently employ the scale when measuring the success of their B2E portal implementations.

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Year of publication:	2010
Authors:	Tojib, Dewi Rooslani ; Sugianto, Ly Fie ; Martin, Liesl ; Cloete, Eric
Published in:	Journal of Electronic Commerce in Organizations (JECO). - IGI Global, ISSN 1539-2937. - Vol. 8.2010, 1, p. 83-97
Publisher:	IGI Global

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Extent:	application/pdf
Type of publication:	Article
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10010544854