Value across fulfillment-product categories of Internet shopping
| Year of publication: |
2004
|
|---|---|
| Authors: | Francis, Julie E. ; White, Lesley |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 14.2004, 2, p. 226-234
|