Value-based guiding principles for managing cognitive computing systems in the public sector
Year of publication: |
2021
|
---|---|
Authors: | Makasi, Tendai ; Tate, Mary ; Desouza, Kevin C. ; Nili, Alireza |
Published in: |
Public performance & management review. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 1557-9271, ZDB-ID 2016974-7. - Vol. 44.2021, 4, p. 929-959
|
Subject: | artificial intelligence | Cognitive computing systems | public service management | public value | technology governance | Künstliche Intelligenz | Artificial intelligence | Öffentlicher Sektor | Public sector | Kognition | Cognition | Öffentliche Dienstleistung | Public services | Computerunterstützung | Computerized method | Management |
-
Innovation in the Public Sector : Smarter States, Services and Citizens
Demir, Fatih, (2022)
-
Marshall, Thomas Edward, (2018)
-
Desouza, Kevin C., (2020)
- More ...
-
The public sector can teach us a lot about digitizing customer service
Nili, Alireza, (2019)
-
The process of solving problems with self-service technologies : a study from the user's perspective
Nili, Alireza, (2019)
-
Customer retention programs of CRM and customer retention in e-banking
Nili, Alireza, (2012)
- More ...