Value-chain-oriented service development by means of a "two-channel service model"
Year of publication: |
2009
|
---|---|
Authors: | Panshef, Veselin Vasilef ; Dörsam, Edgar ; Sakao, Tomohiko ; Birkhofer, Herbert |
Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 11.2009, 1, p. 4-23
|
Subject: | Betriebliche Wertschöpfung | Value creation | Dienstleistungsmanagement | Service management | Dienstleistungsinnovation | Service innovation | Unternehmensdienstleistung | Business services |
-
An innovative design approach to new service development learning processes
Rozenes, Shai, (2014)
-
Managing industrial service offerings : requirements on content and processes
Kowalkowski, Christian, (2009)
-
Analyzing information flows in service networks
Rosenkranz, Christoph, (2008)
- More ...
-
Optimization of sheet metal products
Birkhofer, Herbert, (2006)
-
Birkhofer, Herbert, (2005)
-
Krisen in der Produktentwicklung und ihre operative Bewältigung
Münzberg, Christopher Horst Wolfgang, (2018)
- More ...