Value-driven customer share of visits
Year of publication: |
2012
|
---|---|
Authors: | Kim, Wansoo ; Ok, Chihyung ; Canter, Deborah D. |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 32.2012, 1/2, p. 37-58
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Gastronomie | Restaurant industry | Markenführung | Brand management | Kundenwert | Customer value | Strukturgleichungsmodell | Structural equation model | USA | United States |
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