Viable service systems and decision making in service management
| Year of publication: |
2012
|
|---|---|
| Authors: | Badinelli, Ralph ; Barile, Sergio ; Ng, Irene ; Polese, Francesco ; Saviano, Marialuisa ; Nauta, Primiano Di |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 23.2012, 4 (3.8.), p. 498-527
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