Voice analytics in business research : conceptual foundations, acoustic feature extraction, and applications
Year of publication: |
2020
|
---|---|
Authors: | Hildebrand, Christian ; Efthymiou, Fotis ; Busquet, Francesc ; Hampton, William H. ; Hoffman, Donna L. ; Novak, Thomas P. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 121.2020, p. 364-374
|
Subject: | Acoustic markers of emotion | Emotion detection | Natural language processing | Voice Analytics | Voice-controlled interfaces |
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