Wait time speeds up : effects of scent arousal on time perception in service marketing
Year of publication: |
2024
|
---|---|
Authors: | Yu, Ziyue ; Yang, Shuai ; Liu, Yahui ; Xie, Yujia |
Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 52.2024, 3, p. 327-340
|
Subject: | Retail service | Scent arousal | Time perception | Service marketing | Offline retailing | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Dienstleistungsmarketing | Services marketing | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
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