WCM Systems as Support to Intellectual Capital Management

In the contemporary business conditions, organisations definitely recognise that information and knowledge management is an inevitable process that can provide increase in productivity and business risk mitigation. In this context, the past decade has seen the emergence of Enterprise Content Management (ECM) as an integrating concept, referred to in the literature as an umbrella for various technologies integrating with the basic goal of enhancing information creation, management and dissemination through the organisation. As one of the ECM integrating technologies, Web Content Management (WCM) is addressed in this article in more detail from the standpoint of functionality. In addition to the basic characteristics of WCM, a special emphasis is placed on analysing the key concepts directly in the function of an organisation's explicit knowledge management.