Web Based Project Coaching : Requirements, Design, Implementation and Evaluation of Online Coaching Services

by Yuriy Taranovych

Traditional project coaching mostly takes place in a number of face-to-face coaching sessions. However, under conditions of time pressure in IT projects, a physical presence of coaches could form a bottleneck. This led to the idea of using Internet technologies to support project coaching. The benefits of web based project coaching reside in the ubiquitous availability of coaches. To enable web coaching, a flexible support platform is required. Yuriy Taranovych has defined the requirements and designed and implemented such a platform. The elaborated concept was applied and evaluated in real IT projects. Contents · Coaching · IT Project Management · Project Coaching · Computer-Supported Cooperative Work (CSCW) and Groupware · Computer-Mediated Communication and Cooperation · Web Based Applications Target Groups · Researchers, students, and practitioners in the fields of information systems, computer science, and business administration The Author Dr. Yuriy Taranovych received his doctoral degree from TUM School of Management Munich under the supervision of Prof. Dr. Helmut Krcmar, Chair of Information Systems. The Editor The series “Informationsmanagement und Computer Aided Team” is edited by Prof. Dr. Helmut Krcmar.

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Year of publication:	2013
Authors:	Taranovych, Yuriy
Publisher:	Wiesbaden : Springer Fachmedien Wiesbaden
Subject:	Informationstechnik \| Information technology \| Projektmanagement \| Project management \| Coaching \| Internet \| Groupware \| Computer Supported Cooperative Work \| World Wide Web
Description of contents:	Description [swbplus.bsz-bw.de]

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Extent:	Online-Ressource (XXVI, 314 p. 136 illus, digital)
Series:	Informationsmanagement und Computer Aided Team SpringerLink / Bücher
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based upon print version of record Foreword; Preface; Table of Contents; List of Figures; List of Tables; List of Abbreviations; 1 Introduction; 1.1 Motivation; 1.2 Goal; 1.3 Vision; 1.4 Research Questions; 1.5 Research Methodology; 1.5.1 Information Systems Research Framework; 1.5.2 Application of The IS Research Rramework; 1.6 Work Structure; 2 Prior Research; 2.1 Coaching; 2.1.1 Definition; 2.1.2 Coaching Stakeholders; 2.1.3 Motivation for Coaching; 2.1.4 Assessing The Need for Coaching; 2.1.5 Coach Profile; 2.1.6 Selecting Coaches; 2.1.7 Matching The Right Coach; 2.1.8 Coaching Process; 2.1.9 Coaching Types 2.1.10 Success Factors of Coaching2.1.11 Coaching Techniques and Tools; 2.2 Project Management; 2.2.1 Definitions; 2.2.2 Project Development Process; 2.2.3 Project Management Standards and Practices; 2.2.4 Project Management Body of Knowledge; 2.2.5 Six Sigma; 2.2.6 Project Management Office (PMO); 2.3 Computer-Supported Cooperative Work and Groupware; 2.3.1 Definitions, Goals and Application; 2.3.2 Classification of CSCW Systems; 2.3.3 Design of CSCW Systems; 2.3.4 Architectures of CSCW Systems; 2.4 Theories of Computer-Mediated Communication and Cooperation; 2.4.1 Media Choice Theories 2.4.2 Media Characteristics Theories2.4.3 Theories of Computer-Mediated Communication Behaviour; 2.5 E-Coaching; 2.5.1 Definition; 2.5.2 E-Coaching Research; 2.5.3 E-Coaching Opportunities; 2.5.4 E-Coaching Threats; 2.5.5 E-Coaching Model; 2.5.6 E-Coach Profile; 2.5.7 E-Coaching Best Practices; 2.5.8 Overview of Existing E-Coaching Services; 2.6 Summary; 3 Development Process; 3.1 Selecting Development Process; 3.2 Community Platform Engineering Process (CoPEP); 3.3 Summary; 4 Requirements; 4.1 Requirement Analysis Model; 4.2 Functional Requirements; 4.2.1 Use Case "Coaching" 4.2.2 Use Case "Perception"4.2.3 Use Case "Acquaintance"; 4.2.4 Use Case "Clarifying Initial Situation"; 4.2.5 Use Case "Goal Definition"; 4.2.6 Use Case "Interventions"; 4.2.7 Use Case "Evaluation"; 4.2.8 Use Case "Closure"; 4.2.9 Use Case "Registration"; 4.2.10 Use Case "Orientation and Information"; 4.2.11 Use Case "Networking"; 4.3 Summary; 5 Design; 5.1 Design Framework; 5.1.1 Conceptual Design Model; 5.1.2 Architectural Design Model; 5.2 Design Elements; 5.2.1 Actors; 5.2.2 Materials; 5.2.3 Tools; 5.2.4 Working Spaces; 5.3 Technical Design; 5.3.1 Mission; 5.3.2 Environment 5.3.3 Portal Technology5.3.4 Benefits of Using Portal Technology; 5.3.5 Liferay Enterprise Portal; 5.3.6 Architecture; 5.4 Evolution of Platform Development; 5.4.1 First Iteration: Demonstration Prototype; 5.4.2 Second Iteration: Vertical Prototype; 5.4.3 Third Iteration: Pilot System; 5.5 Summary; 6 Implementation; 6.1 WebCoaching Use Case; 6.2 Registration; 6.3 Orientation; 6.4 Information; 6.5 Networking; 6.6 Coaching; 6.6.1 Perception; 6.6.2 Acquaintance; 6.6.3 Clarifying Initial Situation; 6.6.4 Goal Definition; 6.6.5 Coaching Interventions; 6.6.6 Evaluation; 6.6.7 Closure; 6.7 Summary 7 Implications and Design Recommendations
ISBN:	978-3-8349-7066-4 ; 978-3-8349-3200-6
Other identifiers:	10.1007/978-3-8349-7066-4 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10014016746