What causes imbalance in complex service networks? : evidence from a public health service
Katrien Verleye, Elina Jaakkola, Ian R. Hodgkinson, Gyuchan Thomas Jun, Gaby Odekerken-Schröder and Johan Quist
| Year of publication: |
2017
|
|---|---|
| Authors: | Verleye, Katrien ; Jaakkola, Elina ; Hodgkinson, Ian R. ; Jun, Gyuchan Thomas ; Odekerken-Schröder, Gaby ; Quist, Johan |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 28.2017, 1, p. 34-56
|
| Subject: | Service-dominant logic | NHS | Health services | Value co-creation | Public services | Stakeholder theory | Institutional logics | Service networks | Complex service systems | Balanced centricity | Mid-Staffordshire Trust | Unternehmensnetzwerk | Business network | Öffentliche Dienstleistung | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Betriebliche Wertschöpfung | Value creation | Service-Dominant Logic | Stakeholder | Lieferantenmanagement | Supplier relationship management | Dienstleistungssektor | Service industry | Gesundheitsversorgung | Health care | Dienstleistung | Services | Komplexe Systeme | Complex systems |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-03-2016-0077 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011654986