"What is beautiful is good" : impact of employee attractiveness on market success
Sina Fichtel
| Year of publication: |
2009
|
|---|---|
| Authors: | Fichtel, Sina |
| Publisher: |
München : FGM-Verl. |
| Subject: | Kundenservice | Customer service | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Arbeitsverhalten | Work behaviour | Verkaufspersonal | Salespeople | Wahrnehmung | Perception | Bewertung | Evaluation | Dienstleistung | Kundenmanagement | Mitarbeiter | Aussehen |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | 188, LXX S. Ill., graph. Darst. 21 cm |
|---|---|
| Series: | Schriftenreihe Schwerpunkt Marketing. - München : FGM-Verlag, ZDB-ID 260765-7. - Vol. 68 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis |
| Language: | English |
| Thesis: | Zugl.: München, Univ., Diss., 2007 |
| ISBN: | 978-3-934491-45-8 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003809865