What signifies success in e-CRM?
Year of publication: |
2009
|
---|---|
Authors: | Kimiloǧlu, Hande ; Zarali, Hülya |
Published in: |
Marketing intelligence & planning. - Bingley : Emerald Group Publishing Limited, ISSN 0263-4503, ZDB-ID 83207-8. - Vol. 27.2009, 2, p. 246-267
|
Subject: | USA | United States | Erfolgsfaktor | Success factor | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce |
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