What to do after a data breach? Examining apology and compensation as response strategies for health service providers
Year of publication: |
2021
|
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Authors: | Masuch, Kristin ; Greve, Maike ; Trang, Simon |
Published in: |
Electronic Markets. - Berlin, Heidelberg : Springer, ISSN 1422-8890. - Vol. 31.2021, 4, p. 829-848
|
Publisher: |
Berlin, Heidelberg : Springer |
Subject: | Health data breach recovery action | Data breach response strategies | Compensation | Apology | Expectation confirmation theory | Assimilation-contrast model |
Type of publication: | Article |
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Type of publication (narrower categories): | Article |
Language: | English |
Other identifiers: | 10.1007/s12525-021-00490-3 [DOI] |
Classification: | I12 - Health Production: Nutrition, Mortality, Morbidity, Substance Abuse and Addiction, Disability, and Economic Behavior |
Source: |
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