What to say and what to do : the disparity of the communication and investment in sustainability targets, given customer expectations
Hans Ulrich Buhl, Valerie Graf-Drasch, Christian Wiethe
| Year of publication: |
2023
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|---|---|
| Authors: | Buhl, Hans Ulrich ; Graf, Valerie ; Wiethe, Christian |
| Published in: |
Journal of business economics : JBE. - Berlin : Springer, ISSN 1861-8928, ZDB-ID 2059561-X. - Vol. 93.2023, 3, p. 485-507
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| Subject: | Customer satisfaction | Kano model | Optimization model | Sustainability reporting | Sustainability targets | Kundenzufriedenheit | Nachhaltige Entwicklung | Sustainable development | Nachhaltigkeit | Sustainability |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11573-022-01115-7 [DOI] |
| Classification: | C61 - Optimization Techniques; Programming Models; Dynamic Analysis ; Q56 - Environment and Development; Environment and Trade; Sustainability; Environmental Accounting |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014259271