What workers say : decades of struggle and how to make real opportunity now

Hard work hasn't been paying off: creating real opportunity for millions of workers -- The whir of machines: manufacturing, construction, and printing jobs, 1980s to today (Tisha; Joseph; Randy; Kevin) -- The big shift from manufacturing to service jobs: clerical work, 1980s to today (Roselyn; Kenya; Vanessa; Fatima; Helena; Wendy; Loretta; Isabell; Ayesha) -- In sickness and in health: healthcare training and jobs, 1980s to today (Laquita; Faith; Ebony; Tasha; Shanquitta; Annie; Martina) -- Can I help you? Work in the retail trades, 1980s to today (Noel; Joseph; Hard Working Blessed; Michelle; Shanquitta; Tamicka; Adele; Tom) -- Homes, buildings, cars: real estate, architecture, and automotive service work in the 2000s (Alex; John; George) -- Turning struggles into flourishing: creating real opportunity through compensated civil labor -- Appendix: the people and the research -- references.