When enough is enough! : alcohol servers' refusal styles and key antecedents
Year of publication: |
2013
|
---|---|
Authors: | Leo, Cheryl |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 35.2013, p. 10-18
|
Subject: | Hospitality | Bar service staff | Responsible alcohol service | Hedonistic service | Alkoholkonsum | Alcohol consumption | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Alkoholpolitik | Alcohol policy |
-
Alcohol and other drug use in Michelin-starred kitchen brigades
Giousmpasoglou, Charalampos, (2018)
-
Marcus, Jan, (2015)
-
Marcus, Jan, (2015)
- More ...
-
Investigating customer-oriented deviance (COD) from a frontline employee's perspective
Leo, Cheryl, (2012)
-
Social marketing : current issues and future challenges
Rundle-Thiele, Sharyn, (2013)
-
Developing a multidimensional scale of customer-oriented deviance (COD)
Leo, Cheryl, (2014)
- More ...