When "just" is just not enough : why consumers do not appreciate non-neutral internet access services
Year of publication: |
October 2015
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Authors: | Krämer, Jan ; Wiewiorra, Lukas |
Published in: |
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik. - Wiesbaden : Springer Fachmedien Wiesbaden GmbH, ISSN 2363-7005, ZDB-ID 2484159-6. - Vol. 57.2015, 5, p. 325-338
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Subject: | Internet access service | Net neutrality | Quality of service | Congestion | Pricing | Justice | Fairness | Internet | Netzregulierung | Access regulation | Digitale Dienste | Web-based service | Gerechtigkeit | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Preismanagement | Pricing strategy | Engpass | Bottleneck |
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