When should a process be art, not science?
Year of publication: |
2009
|
---|---|
Authors: | Hall, Joseph M. ; Johnson, M. Eric |
Published in: |
Harvard business review : HBR. - Boston, Mass. : Harvard Business School Publ. Corp., ISSN 0017-8012, ZDB-ID 2382-6. - Vol. 87.2009, 3, p. 58-65
|
Subject: | Prozessmanagement | Business process management | Standardisierung | Standardization | Kreativität | Creativity |
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