When Students Complain: An Antecedent Model of Students' Intention to Complain
| Year of publication: |
2011
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|---|---|
| Authors: | Lala, Vishal ; Priluck, Randi |
| Published in: |
Journal of marketing education : JME. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0273-4753, ZDB-ID 10459716. - Vol. 33.2011, 3, p. 236-253
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