When to triage in service systems with hidden customer class identities?
Year of publication: |
2022
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Authors: | Sun, Zhankun ; Argon, Nilay ; Ziya, Serhan |
Published in: |
Production and operations management : the flagship research journal of the Production and Operations Management Society. - London : Sage Publications, ISSN 1937-5956, ZDB-ID 2151364-8. - Vol. 31.2022, 1, p. 172-193
|
Subject: | scheduling | information/delay tradeoff | Markov decision processes | priority queues | triage | Warteschlangentheorie | Queueing theory | Scheduling-Verfahren | Scheduling problem | Markov-Kette | Markov chain | Operations Research | Operations research |
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