Where is my suitcase? RFID and airline customer service
| Year of publication: |
2005
|
|---|---|
| Authors: | Wyld, David C. ; Jones, Michael A. ; Totten, Jeffrey W. |
| Published in: |
Marketing intelligence & planning. - Bradford : Emerald, ISSN 0263-4503, ZDB-ID 832078. - Vol. 23.2005, 4-5, p. 382-394
|