Who cares about the carer? : new public management in Sweden ; the case of health call centres
Year of publication: |
2011
|
---|---|
Authors: | Andersson Bäck, Monica |
Published in: |
Precarious employment in perspective : old and new challenges to working conditions in Sweden. - Bruxelles [u.a.] : P.I.E. Lang, ISBN 90-5201-730-1. - 2011, p. 165-194
|
Subject: | Schweden | Sweden | Neues Steuerungsmodell | New public management | Callcenter | Call centre | Australien | Australia |
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