Who is the customer? : maintaining a customer orientation in long-term service-focused projects
Year of publication: |
2009
|
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Authors: | Ivory, Chris ; Alderman, Neil |
Published in: |
International journal of technology management : IJTM. - Geneva-Aeroport : Inderscience Enterprises Ltd, ISSN 0267-5730, ZDB-ID 55978-7. - Vol. 48.2009, 2, p. 140-152
|
Subject: | Produktionsorganisation | Production organization | Projektmanagement | Project management | Lieferantenmanagement | Supplier relationship management | Anlagenbau | Plant construction |
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