Why do bank customers switch? : a systematic literature review
Year of publication: |
2023
|
---|---|
Authors: | Mening Ngau, Christine ; Zins, Andreas ; Dhanuskodi Rengasamy |
Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 41.2023, 6, p. 1308-1329
|
Subject: | Bank | Post-adoption | Review | Switching behavior | Bibliometrie | Bibliometrics | Konsumentenverhalten | Consumer behaviour |
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