Why negative outputs are often ignored : a comprehensive measure of hotel performance
Year of publication: |
2015
|
---|---|
Authors: | Assaf, A. Georges ; Knezevic Cvelbar, Ljubica |
Published in: |
Tourism economics : the business and finance of tourism and recreation. - London : Sage, ISSN 1354-8166, ZDB-ID 1417753-5. - Vol. 21.2015, 4, p. 761-773
|
Subject: | negative outputs | hotel performance | performance models | service delivery | Hotellerie | Hotel industry | Performance-Messung | Performance measurement | Unternehmenserfolg | Firm performance | Bruttoinlandsprodukt | Gross domestic product |
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