Why participation works: the role of employee involvement in the implementation of the customer relationship management type of organizational change
Jelle Tjitze Bouma
| Year of publication: |
2009
|
|---|---|
| Authors: | Bouma, Jelle Tjitze |
| Publisher: |
Groningen : SOM Research School, University of Groningen |
| Subject: | Organisatorischer Wandel | Organizational change | Beziehungsmarketing | Relationship marketing | Mitbestimmung | Codetermination | Finanzdienstleistung | Financial services | Niederlande | Netherlands | 2000-2008 |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | 151 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis |
| Language: | English |
| Thesis: | Groningen, Rijksuniversiteit Groningen, Diss., 2009 |
| ISBN: | 978-90-367-3768-5 ; 978-90-367-3771-5 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008667314