Why Some Companies Emerge Stronger and Better from a Crisis : 7 Essential Lessons for Surviving Disaster

1 online resource (144 pages)

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Cover; Title Page; Copyright Page; Dedication Page; Table of Contents; Preface; Chapter One; The Crisis Society: The Rise of the Abnormal; Chapter Two; Challenge 1-Right Heart (Emotional IQ): Deny Denial; Grieve Before a Crisis Occurs; Chapter Three; Challenge 2-Right Thinking (Creative IQ): Be a Responsible Troublemaker; Challenge 3-Right Social and Political Skills (Social and Political IQ): Be Patiently Impatient; Chapter Four; Challenge 4-Right Integration (Integrative IQ): Embrace Fuzziness; Chapter Five

Challenge 5-Right Technical Skills (Technical IQ): Think Like a Sociopath, act Like a SaintChapter Six; Challenge 6-Right Transfer (Aesthetic IQ): Down with the Old; Design and Implement New Organizations; Chapter Seven; Challenge 7-Right Soul (Spiritual IQ): Spirituality is the Ultimate Competitive Advantage; Chapter Eight; When a Whole Society is in Crisis, All of the Challenges Apply; Chapter Nine; Epilogue: A Tale of Two Companies; Appendix A; Major Crises at a Glance; Appendix B; A Brief Primer on Crisis Management; Appendix C

A Theory of Complex Problem-Formation and Problem-Solving Inquiry SystemsIndex; About the Author

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