Willingness to pay in negative restaurant service encounters
Anupama Sukhu, Anil Bilgihan, Soobin Seo
| Year of publication: |
August 2017
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|---|---|
| Authors: | Sukhu, Anupama ; Bilgihan, Anil ; Seo, Soobin |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 65.2017, p. 11-19
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| Subject: | Food quality | Service quality | Ambiance | Value | Willingness to pay | Service encounter | Dienstleistungsqualität | Südostasien | Southeast Asia | Zahlungsbereitschaftsanalyse | Gastronomie | Restaurant industry | Kundenzufriedenheit | Customer satisfaction | Produktqualität | Product quality | Kundenservice | Customer service | Konsumentenverhalten | Consumer behaviour | Lebensmittel | Food |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2017.05.006 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011738809