Working with Dinosaurs? Union Effectiveness in Delivering for Employees

This paper considers the meaning of union effectiveness and identifies features of union structure and behaviour that are correlated with employee perceptions of union effectiveness in delivering improved work and working conditions. There are strong links between unions’ organisational effectiveness and employee perceptions of whether they are effective in achieving fair pay, promoting equal opportunities, protecting workers, making work interesting and enjoyable, and working with management to increase quality and productivity.