Workplace spirituality : customer engagement Nexus : the mediated role of spiritual leadership on customer-oriented boundary-spanning behaviors
Year of publication: |
2019
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Authors: | Bayighomog, Steven W. ; Arasli, Huseyin |
Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 39.2019, 7/8, p. 637-661
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Subject: | customer engagement | customer-oriented boundary-spanning behaviors | social identity theory | Spiritual leadership | spiritual well-being | workplace spirituality | Spiritualität | Spirituality | Beziehungsmarketing | Relationship marketing | Führungsstil | Leadership style | Weltanschauung | Arbeitsverhalten | Work behaviour | Arbeitszufriedenheit | Job satisfaction | Leistungsmotivation | Work motivation | Konsumentenverhalten | Consumer behaviour | Personalführung | Leadership |
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