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accessRights:"restricted"
~isPartOf:"Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications"
~isPartOf:"Electronic markets : EM ; the international journal of electronic commerce and business media"
~isPartOf:"Journal of air transport management"
~person:"Lee, Kyung Young"
~person:"Yeh, Chien Chi"
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Reisevermittler
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Travel agency
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Airline
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Artificial intelligence
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Chatbot service quality
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China
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Collaborating suppliers
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Complementarities
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Customer satisfaction
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Dienstleistungsqualität
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Extended post-acceptance model of IS continuance
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Flexibility
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Flexibilität
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Human-machine interaction
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Inter-firm cooperation
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Kundenzufriedenheit
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Künstliche Intelligenz
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Lieferantenmanagement
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Lieferkette
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Online travel agency
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Service quality
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Supplier relationship management
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Supply chain
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Technology anxiety
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Travel agencies
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Unternehmenskooperation
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Lee, Kyung Young
Yeh, Chien Chi
Ku, Edward C. S.
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Emokpae, Emmanuel
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Espinet, Josep Maria
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Ho, Ching Hua
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Li, Lin
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Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
Electronic markets : EM ; the international journal of electronic commerce and business media
Journal of air transport management
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ECONIS (ZBW)
2
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What makes you continuously use chatbot services? : evidence from Chinese online travel agencies
Li, Lin
;
Lee, Kyung Young
;
Emokpae, Emmanuel
;
Yang, …
- In:
Electronic markets : EM ; the international journal of …
31
(
2021
)
3
,
pp. 575-599
Persistent link: https://www.econbiz.de/10012666414
Saved in:
2
Collaborating pivotal suppliers : complementarities, flexibility, and standard communication between airline companies and travel agencies
Yeh, Chien Chi
;
Ku, Edward C. S.
;
Ho, Ching Hua
- In:
Journal of air transport management
55
(
2016
),
pp. 92-101
Persistent link: https://www.econbiz.de/10011547817
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