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~isPartOf:"Service business"
~isPartOf:"Vision : the journal of business perspective"
~subject:"Arbeitsverhalten"
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Customer service
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Elmadağ Baş, Ayşe Banu
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Siddiqi, Mushtaq Ahmad
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Service business
Vision : the journal of business perspective
International journal of hospitality management
15
Journal of retailing and consumer services
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Journal of service research : JSR
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The journal of services marketing
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International journal of contemporary hospitality management
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International journal of bank marketing
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Journal of Asia Pacific business
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Journal of business and psychology
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Journal of organizational change management
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Journal of retailing
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Journal of service theory and practice : JSTP
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Journal of the Academy of Marketing Science
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Leadership & organization development journal
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Nankai business review international
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Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
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Review of marketing science
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Customer incivility and service recovery performance : job crafting as a buffer
Zahoor, Adil
;
Siddiqi, Mushtaq Ahmad
- In:
Vision : the journal of business perspective
27
(
2023
)
2
,
pp. 178-188
Persistent link: https://www.econbiz.de/10014229750
Saved in:
2
Alleviating job stress to improve service employee work affect : the influence of rewarding
Elmadağ Baş, Ayşe Banu
;
Ellinger, Alexander E.
- In:
Service business
12
(
2018
)
1
,
pp. 121-141
Persistent link: https://www.econbiz.de/10011915029
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