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accessRights:"restricted"
~person:"Bildea, Teodor Stefan"
~person:"Choy, King Lun"
~person:"Lee, Choong-Ki"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
~subject:"Pricing"
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Search: subject_exact:"Luftverkehrsunternehmen"
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Beziehungsmarketing
Customer satisfaction
Pricing
Airline
4
Fluggesellschaft
4
Relationship marketing
4
Arbeitszufriedenheit
2
Job satisfaction
2
Kundenzufriedenheit
2
Airline industry
1
Airlines
1
Arbeitsverhalten
1
Consumer behaviour
1
Coronavirus
1
Covid-19
1
Cross-sell
1
Customer loyalty
1
Customer orientation
1
Customer retention
1
Customer service
1
Dienstleistungsberufe
1
Dienstleistungsqualität
1
Emotion
1
Flight attendants
1
Hong Kong
1
Hongkong
1
Konsumentenverhalten
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Kundenbindung
1
Kundenservice
1
Low-cost strategy
1
Multi-group analysis
1
Niedrigpreisstrategie
1
Non-pharmaceutical intervention
1
Perceived value
1
Perception
1
Preismanagement
1
Pricing strategy
1
Protection motivation theory
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Revenue management
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Revenue-Management
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Bildea, Teodor Stefan
Choy, King Lun
Lee, Choong-Ki
Han, Heesup
7
Messner, Wolfgang
5
Park, Eunil
4
Kim, Wansoo
3
Loureiro, Sandra Maria Correia
3
Prentice, Catherine
3
Chua, Bee-Lia
2
Golmohammadi, Davood
2
Hyun, Sunghyup Sean
2
Kim, Jina
2
Lee, Jin-soo
2
Lee, Kai-Sean
2
Lee, Sanghyeop
2
Lin, Yi Hsin
2
Liu, Chih-Hsing
2
Matikiti, Rosemary
2
Merkert, Rico
2
Mpinganjira, Mercy
2
Park, Jin-Woo
2
Petrick, James F.
2
Roberts-Lombard, Mornay
2
Saydam, Mehmet Bahri
2
Taneja, Nawal K.
2
Wang, Xuequn
2
Abrahams, Alan
1
Adapa, Sujana
1
Ahmad, Wasim
1
Ahn, Miju
1
Al Alawi, Alamir
1
Al Balawi, Ramah
1
Al Kurdi, Barween
1
Al Shurideh, Muhammad
1
Al-Romeedy, Bassam Samir
1
Albuquerque, André Philippi Gonzaga de
1
Alfaro Navarro, José-Luis Alfaro
1
Allen, Jaime
1
Alsharari, Nizar Mohammad
1
Ambrose, Scott C.
1
Amin, Muslim
1
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Journal of air transport management
2
Journal of revenue and pricing management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
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1
Impact of perception of COVID-19 on NPI, job satisfaction, and customer orientation : highlighting three types of NPIs for the airline industry
Lee, Choong-Ki
;
Jung, Eun-Kyo
;
Kang, Sung-Eun
;
Petrick, …
- In:
Journal of air transport management
100
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013207562
Saved in:
2
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
3
Towards capturing ancillary revenue via unbundling and cross-selling
Bildea, Teodor Stefan
;
Gorin, Thomas
- In:
Journal of revenue and pricing management
17
(
2018
)
2
,
pp. 102-114
Persistent link: https://www.econbiz.de/10011875314
Saved in:
4
A multi-group analysis of social media engagement and loyalty constructs between full-service and low-cost carriers in Hong Kong
Lee, Carman K. M.
;
Ng, K. K. H.
;
Chan, Hing Kai
;
Choy, …
- In:
Journal of air transport management
73
(
2018
),
pp. 46-57
Persistent link: https://www.econbiz.de/10011937484
Saved in:
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