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~subject:"Customer satisfaction"
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Search: subject_exact:"Kundentreue"
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Subject
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Customer satisfaction
Kundenbindung
304
Customer retention
302
Beziehungsmarketing
194
Relationship marketing
193
Consumer behaviour
158
Konsumentenverhalten
158
Kundenzufriedenheit
114
Customer loyalty
58
Service quality
57
Dienstleistungsqualität
56
Brand management
53
Markenführung
53
Brand image
37
Markenimage
37
Social Web
35
Social web
35
customer loyalty
33
Brand loyalty
32
Markentreue
32
Internet marketing
31
Online-Marketing
31
Brand
27
Markenartikel
27
Deutschland
26
Germany
25
Confidence
24
Vertrauen
24
Einzelhandel
23
Kundentreue
22
Retail trade
22
Emotion
18
Customer value
17
Kundenbindungsprogramm
17
Kundenwert
17
Loyalty program
17
Marketing
17
Customer service
16
Kundenservice
16
Customer integration
15
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62
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Article
102
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12
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98
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98
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4
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4
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3
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English
104
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10
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Chang, Chun-Ming
2
Fuchs, Gerhard
2
Molinillo, Sebastian
2
Nazeri, Ali
2
Prentice, Catherine
2
Rusnjak, Andreas
2
Schüller, Anne M.
2
Tanford, Sarah
2
Töpfer, Armin
2
Adnan, Muhammad
1
Adzoyi, Paulina N.
1
Afrifa-Yamoah, Ebenezer
1
Aguilar-Illescas, Rocío
1
Agárdi, Irma
1
Ahmad, Bilal
1
Akbar, Muhammad Imad Ud Din
1
Aksoy, Lerzan
1
Almomani, Hamzeh Q.
1
Alt, Mónika-Anetta
1
Alves, Helena
1
Amos, Clinton
1
Anaya-Sánchez, Rafael
1
Arora, Mehak
1
Ashkani, Mahdi
1
Audrain-Pontevia, Anne-Françoise
1
Autry, Chad W.
1
Ayodele, Adeola A.
1
Baeshen, Mashhour H.
1
Bala, Renu
1
Baloglu, Seyhmus
1
Bang, Nguyen
1
Barnes, Donald C.
1
Baumann, Chris
1
Beeler, Lisa L.
1
Ben-Shaul, Michal
1
Beynon, Malcolm
1
Billen, Peter
1
Blomme, Robert J.
1
Bock, Dora
1
Bouranta, Nancy
1
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Springer Fachmedien Wiesbaden
3
European Business School <Oestrich-Winkel>
1
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Journal of retailing and consumer services
15
International journal of hospitality management
4
Journal of business research : JBR
3
Journal of marketing analytics : JMA
3
SpringerLink / Bücher
3
The service industries journal
3
Innovatives Markenmanagement
2
International journal of contemporary hospitality management
2
International journal of services and operations management : IJSOM
2
Journal of African business
2
Journal of marketing theory and practice
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of strategic marketing
2
Journal of the Academy of Marketing Science
2
Tourism management perspectives : TMP
2
Advances in hospitality and leisure
1
Asia Pacific journal of marketing and logistics
1
Benchmarking : an international journal
1
Business process management journal
1
Cross cultural & strategic management
1
European journal of marketing
1
Handbook of research on intelligent techniques and modeling applications in marketing analytics
1
Human systems management : HSM
1
IIMB management review
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of applied behavioral economics : IJABE ; an official publication of the Information Resources Management Association
1
International journal of business
1
International journal of business excellence
1
International journal of business excellence : IJBEX
1
International journal of business information systems : IJBIS
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of financial engineering
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of leisure and tourism marketing : IJLTM
1
International journal of management development : IJMD
1
International journal of production economics
1
International journal of public sector performance management : IJPSPM
1
International journal of quality and service sciences
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
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ECONIS (ZBW)
114
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1
The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah
;
Afrifa-Yamoah, Ebenezer
- In:
Journal of African business
25
(
2024
)
2
,
pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
Saved in:
2
A meta-model of customer brand loyalty and its antecedents
Desveaud, Kathleen
;
Mandler, Timo
;
Eisend, Martin
- In:
Journal of business research : JBR
176
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014550337
Saved in:
3
A matter of fit? : service configurations for customer loyalty
Han, Zhaojun
;
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
- In:
International journal of production economics
275
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10015051984
Saved in:
4
Customer loyalty in online hotel booking platforms
Li, Wei-Chin
;
Chang, Kuei-Feng
;
Chen, Chen-Ju
- In:
International journal of business
28
(
2023
)
3
,
pp. 147-165
Persistent link: https://www.econbiz.de/10014340612
Saved in:
5
An empirical analysis of the dimension of loyalty to determine customer retention for E-Commerce
Dwivedi, Sunita
- In:
Journal of creating value
9
(
2023
)
1
,
pp. 63-80
Persistent link: https://www.econbiz.de/10014581528
Saved in:
6
A bibliometric analysis of scientific publications on customer loyalty in the insurance industry
Singla, Sherry
;
Sawhney, Harpreet Kaur
- In:
Metamorphosis : a journal of management research
22
(
2023
)
2
,
pp. 146-157
Persistent link: https://www.econbiz.de/10014584378
Saved in:
7
Selection versus scale : loyalty indices for brand management
Kato, Takumi
;
Takenaka, Nobu
;
Ito, Rie
;
Nishiguchi, Kazuki
- In:
Journal of marketing analytics : JMA
11
(
2023
)
4
,
pp. 836-853
Persistent link: https://www.econbiz.de/10014537406
Saved in:
8
The influence of the number of brand community memberships on customer centric measures
Haverila, Matti J.
;
Haverila, Kai
;
McLaughlin, Caitlin
; …
- In:
Journal of marketing analytics : JMA
11
(
2023
)
1
,
pp. 5-20
Persistent link: https://www.econbiz.de/10014250024
Saved in:
9
CSR attributions and the moderating effect of perceived CSR fit on consumer trust, identification, and loyalty
Min, Jihye
;
Kim, Jiyoung
;
Yang, Kiseol
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014253482
Saved in:
10
Customer satisfaction and customer loyalty : an empirical case study on the impact of benefits generated through smartphone applications
Shaikh, Erum
;
Watto, Waqas Ahmed
;
Brahmi, Mohsen
; …
- In:
International journal of public sector performance …
12
(
2023
)
1/2
,
pp. 119-139
Persistent link: https://www.econbiz.de/10014313439
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