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accessRights:"restricted"
~subject:"Kundenzufriedenheit"
~subject:"Personalization"
~subject:"Website"
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Kundenzufriedenheit
Personalization
Website
Online retailing
4,392
Online-Handel
4,392
Consumer behaviour
2,536
Konsumentenverhalten
2,536
Electronic Commerce
2,353
E-commerce
2,278
Online-Marketing
1,071
Internet marketing
1,067
Einzelhandel
766
Retail trade
763
Social Web
738
Social web
738
Beziehungsmarketing
617
Relationship marketing
617
Viral marketing
538
Virales Marketing
538
Customer satisfaction
516
Internet
420
Dienstleistungsqualität
345
Service quality
345
Digital platform
331
Digitale Plattform
331
Confidence
311
Vertrauen
311
e-commerce
306
Distribution channel
304
Vertriebsweg
304
Preismanagement
239
Pricing strategy
239
Personalisierung
225
Lieferkette
212
Supply chain
212
Innovation adoption
193
Innovationsakzeptanz
193
China
178
Digitalisierung
168
India
159
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Benbasat, Izak
7
Xu, Xun
6
Akram, Umair
5
Prashar, Sanjeev
5
Ghasemaghaei, Maryam
4
Kim, Jong Min
4
Kumar, Vikas
4
Misra, Richa
4
Parayitam, Satyanarayana
4
Parsad, Chandan
4
Paul, Justin
4
Rana, Nripendra P.
4
Rita, Paulo
4
Sparks, Beverley
4
Stüber, Eva
4
Tandon, Urvashi
4
Verma, Pranay
4
Adil, Mohd
3
Aggarwal, Rohit
3
Ansari, Azarnoush
3
Bala, Pradip Kumar
3
Bradley, Graham L.
3
Datta, Biplab
3
Di Fatta, Davide
3
Gajjar, Hasmukh
3
Hosanagar, Kartik
3
Iacobucci, Dawn
3
Jain, Nikunj Kumar
3
Jha, Subhash
3
Laroche, Michel
3
Li, Hengyun
3
Midha, Vishal
3
Mohd-Any, Amrul Asraf
3
Moriuchi, Emi
3
Moro, Sérgio
3
Riquelme, Isabel P.
3
Román, Sergio
3
Sachan, Amit
3
Sajad Rezaei
3
Shah, Bhavin J.
3
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Springer Fachmedien Wiesbaden
4
IGI Global
1
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Journal of retailing and consumer services
82
Journal of business research : JBR
33
Journal of internet commerce
29
Electronic commerce research
19
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
18
International journal of electronic marketing and retailing : IJEMR
18
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
18
Information systems research : ISR
14
Journal of hospitality marketing & management
14
Journal of management information systems : JMIS
13
Asia Pacific journal of marketing and logistics
12
International journal of hospitality management
12
Journal of retailing
12
International journal of e-business research : an official publication of the Information Resources Management Association
11
International journal of internet marketing and advertising : IJIMA
11
International journal of retail and distribution management
11
International journal of business information systems : IJBIS
10
Tourism management : research, policies, practice
10
International journal of contemporary hospitality management
9
Journal of strategic marketing
9
International journal of retail & distribution management
8
Journal of international consumer marketing
8
Management science : journal of the Institute for Operations Research and the Management Sciences
8
Service business
8
The international review of retail, distribution and consumer research
8
Information systems and e-business management : ISeB
7
International journal of electronic business : IJEB
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Technological forecasting & social change : an international journal
7
Electronic markets : the international journal on networked business
6
International journal of electronic commerce : IJEC
6
International journal of production economics
6
International journal of quality & reliability management
6
Journal of global information management : an official publication of the Information Resources Management Association
6
Journal of marketing communications
6
Journal of organizational computing and electronic commerce
6
Journal of travel and tourism marketing
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
European journal of operational research : EJOR
5
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ECONIS (ZBW)
892
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892
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1
Ramadhan street food bazaar shopping : investigating the effect of Malaysian Muslim consumer's visual sensory cues on purchase behaviour and satisfaction
Nur Ilya Diana Bahrol Azman
;
Zahari, Mohd Salehuddin Mohd
; …
- In:
Journal of Islamic marketing
15
(
2024
)
1
,
pp. 260-278
Persistent link: https://www.econbiz.de/10014451929
Saved in:
2
The effect of online company responses on app review quality
Su, Qiuli
;
Namin, Aidin
;
Ketron, Seth
- In:
Journal of consumer marketing
41
(
2024
)
1
,
pp. 110-125
Persistent link: https://www.econbiz.de/10014471248
Saved in:
3
Impact of delightful somatosensory augmented reality experience on online consumer stickiness intention
Huang, Tseng-Lung
;
Chung, Henry F. L.
- In:
Journal of research in interactive marketing : …
18
(
2024
)
1
,
pp. 6-30
Persistent link: https://www.econbiz.de/10014475046
Saved in:
4
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
5
Customization at a glance : investigating consumer experiences in mobile commerce applications
Siyal, Abdul Waheed
;
Chen, Hongzhuan
;
Shah, Syed Jamal
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460860
Saved in:
6
The importance of online customer reviews characteristics on remanufactured product sales : evidence from the mobile phone market on Amazon.com
Zhai, Mengfan
;
Wang, Xinyue
;
Zhao, Xijie
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462288
Saved in:
7
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
8
How online travel reviews sources affect travelers' behavioral intentions? : analysis with source credibility theory
Roy, Gobinda
;
Datta, Biplab
;
Mukherjee, Srabanti
; …
- In:
Tourism planning & development
21
(
2024
)
3
,
pp. 299-329
Persistent link: https://www.econbiz.de/10014511676
Saved in:
9
Impact of socioeconomic status on customer e-loyalty under the moderating role of perceived self-efficacy
Ghali, Zohra
- In:
Journal of decision systems
33
(
2024
)
1
,
pp. 53-78
Persistent link: https://www.econbiz.de/10014511928
Saved in:
10
Offline-to-online and online-to-offline (a reciprocal O2O model) : re-patronage in an omni-channel
Liao, Shu-Hsien
;
Hu, Da-Chian
;
Liu, Hui-Ling
- In:
International journal of retail and distribution management
52
(
2024
)
3
,
pp. 341-354
Persistent link: https://www.econbiz.de/10014513281
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