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institution:"Nomos Verlagsgesellschaft"
~institution:"Excellence-in-Service-Konferenz <5., 2015, Koblenz>"
~isPartOf:"Reihe Dienstleistungsmanagement, Dienstleistungsmarketing"
~subject:"Kundenbindung"
~type_genre:"Conference proceedings"
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Nomos Verlagsgesellschaft
Excellence-in-Service-Konferenz <5., 2015, Koblenz>
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Kundenbindung durch kosteneffiziente Service Excellence : Strategien - Konzepte - Best-Practices : Konferenzband der 5. Excellence-in-Service-Konferenz EXIS
Gouthier, Matthias
(
ed.
)
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Excellence-in-Service-Konferenz <5., 2015, Koblenz>
-
2016
-
1. Auflage
Persistent link: https://www.econbiz.de/10011520402
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