//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
isPartOf:"Auditing : a journal of practice & theory"
~isPartOf:"The service industries journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Qualität von Dienstleistungen"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
465
Service quality
465
Financial audit
171
Wirtschaftsprüfung
171
Customer satisfaction
101
Kundenzufriedenheit
101
Beziehungsmarketing
80
Relationship marketing
80
audit quality
74
Consumer behaviour
63
Konsumentenverhalten
63
Fee (Remuneration)
44
Honorar
44
Quality management
33
Qualitätsmanagement
33
Dienstleistungssektor
32
Service industry
32
audit fees
27
Taiwan
26
Financial statement audit
25
Jahresabschlussprüfung
25
Internal control
23
Internes Kontrollsystem
23
Performance measurement
22
Performance-Messung
22
USA
19
United States
19
Customer service
17
Kundenservice
17
Spain
17
Spanien
17
Beschwerdemanagement
16
Complaint management
16
service quality
16
Accounting policy
15
Bilanzpolitik
15
Hotel industry
15
Hotellerie
15
Dienstleistung
14
Gesundheitsversorgung
14
more ...
less ...
Online availability
All
Undetermined
193
Free
2
Type of publication
All
Article
458
Book / Working Paper
7
Type of publication (narrower categories)
All
Article in journal
465
Aufsatz in Zeitschrift
465
Collection of articles of several authors
7
Sammelwerk
7
Case study
5
Fallstudie
5
Conference proceedings
1
Konferenzschrift
1
more ...
less ...
Language
All
English
465
Author
All
Hoitash, Rani
5
Kim, Jeong-bon
5
Knechel, W. Robert
5
Abbott, Lawrence J.
4
Guo, Peng
4
Hoitash, Udi
4
Reffett, Andrew
4
Zang, Yoonseok
4
Bedard, Jean C.
3
Brown, J. Owen
3
Choi, Jong-hag
3
Eshleman, John Daniel
3
Gul, Ferdinand A.
3
Hatfield, Richard C.
3
Kandampully, Jay
3
Lim, Chee Yeow
3
Lin, Wen-bao
3
Monroe, Gary S.
3
Newton, Nathan J.
3
Paterson, Jeffrey S.
3
Peters, Gary F.
3
Sharma, Divesh S.
3
Wang, Dechun
3
Zhao, Yuping
3
Alves, Helena
2
Andiola, Lindsay M.
2
Asthana, Sharad C.
2
Blay, Allen D.
2
Boone, Jeffery P.
2
Brandon, Duane M.
2
Bryson, John R.
2
Cahan, Steven F.
2
Cameran, Mara
2
Chang, Hong-Sheng
2
Chang, Hsihui
2
Chao, Pei
2
Christensen, Brant E.
2
Cunha, Miguel Pina e
2
Daugherty, Brian E.
2
De Franco, Gus
2
more ...
less ...
Published in...
All
Auditing : a journal of practice & theory
The service industries journal
International journal of hospitality management
402
Journal of retailing and consumer services
331
Journal of business research : JBR
252
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
140
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
115
International journal of quality & reliability management
112
International journal of quality and service sciences
109
Service business
107
International journal of productivity and quality management : IJPQM
104
Cogent business & management
103
Journal of service research : JSR
103
International journal of services and operations management
102
Health care management review : HCM review
101
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Quality management journal : QMJ
92
Total quality management & business excellence
91
Discussion paper series / IZA
90
Economics of education review
82
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
more ...
less ...
Source
All
ECONIS (ZBW)
465
Showing
41
-
50
of
465
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
41
When AI-based services fail : examining the effect of the self-AI connection on willingness to share negative word-of-mouth after service failures
Huang, Bo
;
Philp, Matthew
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 877-899
Persistent link: https://www.econbiz.de/10012695297
Saved in:
42
The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
Saved in:
43
Trust fall : data breach perceptions from loyalty and non-loyalty customers
Chen, Hsiangting Shatina
;
Jai, Tun-Min
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 947-963
Persistent link: https://www.econbiz.de/10012695300
Saved in:
44
Modeling revenge and avoidance in the mobile service industry : moderation role of technology anxiety
Hsu, Li-Chun
;
Wang, Kai-Yu
;
Chih, Wen-Hai
;
Lin, Wei-Ching
- In:
The service industries journal
41
(
2021
)
15/16
,
pp. 1029-1052
Persistent link: https://www.econbiz.de/10012695309
Saved in:
45
Effects of internal branding and brand-oriented leadership on work-related outcomes
Ayrom, Shabnam
;
Tumer, Mustafa
- In:
The service industries journal
41
(
2021
)
15/16
,
pp. 1097-1117
Persistent link: https://www.econbiz.de/10012695315
Saved in:
46
Internal auditing outsourcing, nonaudit services, and audit fees
Effiezal Aswadi bn Abdul Wahab
;
Gist, Willie E.
;
Gul, …
- In:
Auditing : a journal of practice & theory
40
(
2021
)
2
,
pp. 23-48
Persistent link: https://www.econbiz.de/10012602470
Saved in:
47
The impact of the PCAOB triennial inspection process on inspection year and non-inspection year audits
Abbott, Lawrence J.
;
Buslepp, William L.
- In:
Auditing : a journal of practice & theory
40
(
2021
)
2
,
pp. 1-21
Persistent link: https://www.econbiz.de/10012602473
Saved in:
48
Audit partners' co-working experience and audit outcomes
Huang, Ting-Chiao
;
Chen, Chen
;
Kaplan, Steven E.
;
Lin, …
- In:
Auditing : a journal of practice & theory
40
(
2021
)
2
,
pp. 133-160
Persistent link: https://www.econbiz.de/10012602942
Saved in:
49
Employee satisfaction and work-life balance in accounting firms and audit quality
Khavis, Joshua A.
;
Krishnan, Jagan
- In:
Auditing : a journal of practice & theory
40
(
2021
)
2
,
pp. 161-192
Persistent link: https://www.econbiz.de/10012602944
Saved in:
50
How does disclosure of component auditor use affect nonprofessional investors' perceptions and behavior?
Hux, Candice T.
- In:
Auditing : a journal of practice & theory
40
(
2021
)
1
,
pp. 35-54
Persistent link: https://www.econbiz.de/10012516951
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->