//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
isPartOf:"Business process management journal"
~isPartOf:"Advances in business process management"
~isPartOf:"Strategic change : SC ; briefings in entrepreneurial finance"
~subject:"Finanzdienstleistung"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Bank"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Finanzdienstleistung
Kundenzufriedenheit
Bank
29
Business process management
8
Prozessmanagement
8
India
4
Indien
4
Microfinance
4
Mikrofinanzierung
4
Organisatorischer Wandel
4
Organizational change
4
Competitive advantage
3
Credit
3
Deutschland
3
Dienstleistungsqualität
3
Germany
3
Großbritannien
3
KMU
3
Kredit
3
SME
3
Service quality
3
United Kingdom
3
Wettbewerbsvorteil
3
Automation
2
Automatisierung
2
Bank lending
2
Banking
2
Beziehungsmarketing
2
Crowdfunding
2
Customer satisfaction
2
Financial product
2
Financial services
2
Finanzprodukt
2
Information technology
2
Informationstechnik
2
Kreditgeschäft
2
Performance measurement
2
Performance-Messung
2
Relationship marketing
2
1994-2012
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
3
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Hochschulschrift
1
Thesis
1
Language
All
English
3
German
1
Author
All
Bapat, Dhananjay
1
Campanella, Francesco
1
Del Giudice, Manlio
1
Dezi, Luca
1
Heckl, Diana
1
Komunda, Mabel
1
Osarenkhoe, Aihie
1
more ...
less ...
Published in...
All
Business process management journal
Advances in business process management
Strategic change : SC ; briefings in entrepreneurial finance
The international journal of bank marketing : IJBM
42
Journal of digital banking
25
Journal of banking & finance
22
Finance research letters
21
Competition and profitability in European financial services : strategic, systemic and policy issues
15
Europäische Hochschulschriften / 5
14
International journal of economics and finance
14
Journal of financial services marketing : JFSM
14
Cogent business & management
13
Cogent economics & finance
13
International journal of economics and financial issues : IJEFI
13
SpringerLink / Bücher
13
Research in international business and finance
12
International journal of bank marketing
11
Applied economics
10
Financial innovation : FIN
10
International review of financial analysis
10
Qualitative research in financial markets
10
Springer eBook Collection
10
International journal of finance & banking studies : JJFBS
9
International journal of financial services management : IJFSM
9
International journal of productivity and quality management : IJPQM
9
The service industries journal
9
Finance India : the quarterly journal of Indian Institute of Finance
8
Journal of Asian finance, economics and business : JAFEB
8
Journal of international financial markets, institutions & money
8
Praj̄nȧn : journal of social and management sciences
8
Gabler Edition Wissenschaft
7
IMF working papers
7
Risks : open access journal
7
The European journal of finance
7
The IUP journal of bank management : IJBM
7
Working paper
7
Die Bank
6
Discussion paper / Tinbergen Institute
6
European research studies
6
Global journal of business management : GJBM
6
Innovationen und Innovationsmanagement in der Finanzbranche
6
Journal of financial services marketing
6
Journal of payments strategy & systems
6
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Linking strategic orientation with performance : implication for Indian banks
Bapat, Dhananjay
- In:
Strategic change : SC ; briefings in entrepreneurial finance
26
(
2017
)
4
,
pp. 403-411
Persistent link: https://www.econbiz.de/10011821151
Saved in:
2
The bank of things : An empirical investigation on the profitability of the financial services of the future
Del Giudice, Manlio
;
Campanella, Francesco
;
Dezi, Luca
- In:
Business process management journal
22
(
2016
)
2
,
pp. 324-340
Persistent link: https://www.econbiz.de/10011478848
Saved in:
3
Remedy or cure for service failure? : effects of service recovery on customer satisfaction and loyalty
Komunda, Mabel
;
Osarenkhoe, Aihie
- In:
Business process management journal
18
(
2012
)
1
,
pp. 82-103
Persistent link: https://www.econbiz.de/10009526155
Saved in:
4
Steuerung der Performance von Dienstleistungsprozessen : Konzeption eines Frameworks zur Steuerung der Prozessperformance am Beispiel des Kreditprozesses
Heckl, Diana
-
2010
Persistent link: https://www.econbiz.de/10012878626
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->