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isPartOf:"Discussion paper series / IZA"
~isPartOf:"Human relations"
~isPartOf:"SA journal of human resource management : SAJHRM"
~subject:"Arbeitsmobilität"
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Discussion paper series / IZA
Human relations
SA journal of human resource management : SAJHRM
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Exploring employee retention and intention to leave within a call centre
Dhanpat, Nelesh
;
Modau, Faith D.
;
Lugisani, Phokela
; …
- In:
SA journal of human resource management : SAJHRM
16
(
2018
),
pp. 28-40
Persistent link: https://www.econbiz.de/10012111388
Saved in:
2
It's all in the mix : determinants and consequences of workforce blending in call centres
Kwon, Hyunji
;
Van Jaarsveld, Danielle
- In:
Human relations
66
(
2013
)
8
,
pp. 1075-1100
Persistent link: https://www.econbiz.de/10009787370
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