Exploring employee retention and intention to leave within a call centre
Year of publication: |
2018
|
---|---|
Authors: | Dhanpat, Nelesh ; Modau, Faith D. ; Lugisani, Phokela ; Mabojane, Rethabile ; Phiri, Mbail |
Published in: |
SA journal of human resource management : SAJHRM. - Tygervalley : Open Journals Publ., ISSN 1683-7584, ZDB-ID 2520345-9. - Vol. 16.2018, p. 28-40
|
Subject: | Callcenter | Call centre | Mitarbeiterbindung | Employee retention | Arbeitsmobilität | Labour mobility | Arbeitszufriedenheit | Job satisfaction | Personalmanagement | Human Resource Management |
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